At x1bet, your personal data is handled with care and transparency. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and what rights you have as a player. We believe you deserve to know — clearly and plainly — how your data works on the x1bet platform.
Six core commitments that define how x1bet handles your personal data.
Every piece of data transmitted between your device and x1bet is protected by 256-bit SSL encryption — the same standard used by major banks. Your personal and financial information is never sent in plain text.
x1bet does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is used only to operate your account and improve your experience on the platform.
You have the right to access, correct, or request deletion of your personal data at any time. x1bet provides a straightforward process for data requests — just contact support and we will handle it promptly.
All x1bet player data is stored on secure, access-controlled servers. Internal access to personal data is restricted to authorised personnel only, and all access is logged and monitored.
x1bet only collects the data that is genuinely necessary to operate your account, process payments, and comply with legal requirements. We do not collect data for the sake of it.
If you have opted in to receive promotional communications from x1bet, you can opt out at any time from your account settings or by contacting support. We will not send you marketing messages against your wishes.
This Privacy Policy applies to all services provided by x1bet, including the x1bet website at x1bet.live, the x1bet mobile app, and any related services or communications. By registering an account on x1bet or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy.
x1bet is committed to protecting the privacy of all players, particularly those based in Bangladesh. We understand that trust is the foundation of any good platform, and that trust starts with being honest about how your data is handled. This policy is written in plain language so that every player — regardless of technical background — can understand exactly what happens to their information when they use x1bet.
This Privacy Policy should be read alongside the x1bet Terms and Conditions, which govern your use of the platform more broadly. If you have any questions about this policy that are not answered here, please contact the x1bet support team at [email protected].
Scope: This policy covers all personal data collected by x1bet through the website, app, customer support interactions, and payment processing. It does not cover third-party websites or services that may be linked from the x1bet platform.
x1bet collects personal data in several ways: directly from you when you register or use the platform, automatically through your use of the website and app, and from third-party payment providers when you make a deposit or withdrawal.
The following table summarises the categories of data x1bet collects and the source of each:
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Provided by you during registration or verification |
| Contact Data | Mobile number, email address | Provided by you during registration |
| Financial Data | bKash/Nagad/Rocket account number, transaction IDs | Provided by you during deposits and withdrawals |
| Technical Data | IP address, device type, browser type, operating system | Collected automatically when you use the platform |
| Usage Data | Pages visited, games played, bets placed, session duration | Collected automatically through platform analytics |
| Communications Data | Support chat transcripts, email correspondence | Generated when you contact x1bet support |
| Marketing Preferences | Opt-in/opt-out status for promotional communications | Provided by you or inferred from your account settings |
x1bet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.
x1bet uses your personal data only for legitimate purposes that are directly related to operating the platform and serving you as a player. We do not use your data for purposes that are unrelated to your x1bet account or that you would not reasonably expect.
No Profiling for Third Parties: x1bet does not use your personal data to build profiles that are sold to or shared with third-party advertisers or data brokers. Any profiling done on the x1bet platform is solely for the purpose of improving your experience and ensuring platform integrity.
x1bet processes your personal data on the following legal bases, depending on the purpose of the processing:
x1bet does not sell your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
Our Commitment: Every third party that receives your data from x1bet is required to handle it in accordance with applicable data protection standards. We do not share your data with parties who cannot demonstrate adequate data protection practices.
x1bet uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit the x1bet website or use the app.
The types of cookies used by x1bet include:
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the x1bet platform. For more details on how to manage cookies, refer to your browser's help documentation.
x1bet retains your personal data for as long as your account is active and for a period after account closure as required by law and our compliance obligations. The specific retention periods depend on the type of data and the purpose for which it was collected.
After Retention Period: Once the applicable retention period has expired, x1bet securely deletes or anonymises your personal data so that it can no longer be linked back to you.
As an x1bet player, you have the following rights in relation to your personal data. To exercise any of these rights, contact x1bet support at [email protected] with your request. We will respond within a reasonable timeframe and at no charge.
Request a copy of the personal data x1bet holds about you, along with information about how it is being used.
Request correction of any inaccurate or incomplete personal data held in your x1bet account.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.
Request that x1bet restricts the processing of your data in certain circumstances, such as while a dispute is being resolved.
Request a copy of your personal data in a structured, machine-readable format that you can transfer to another service provider.
Object to the processing of your data for direct marketing purposes or where processing is based on x1bet's legitimate interests.
x1bet takes data security seriously and has implemented a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While x1bet takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your x1bet account and never share your login credentials with anyone.
Security Incident: In the unlikely event of a data breach that affects your personal data, x1bet will notify you promptly and take immediate steps to contain the breach and minimise any impact on affected players.
x1bet is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not register on x1bet or provide any personal data to us.
If x1bet becomes aware that personal data has been collected from a player who is under 18, we will immediately close the account, void any bets placed, return any deposited funds to the original payment method, and delete the personal data associated with the account.
If you believe that a minor has registered on x1bet, please contact support at [email protected] immediately so we can investigate and take appropriate action.
x1bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.
For significant changes that materially affect how your data is used, x1bet will notify registered players via email or an in-platform notification before the changes take effect. Continued use of x1bet after the updated policy has been published constitutes your acceptance of the revised terms.
We recommend checking this page periodically so you are always aware of how x1bet handles your personal data. If you disagree with any changes to this policy, you may close your account by contacting support.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way x1bet handles your personal data, please get in touch with the x1bet support team. We are available 24 hours a day, 7 days a week.
Related Policies: For a complete picture of your rights and responsibilities on x1bet, we recommend also reading the Terms and Conditions and the Responsible Gaming page.
Your data is protected, your privacy is respected, and your rights are guaranteed. Create your free x1bet account today and enjoy a safe, secure betting experience built for Bangladesh players.